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HPE 2 Year Post Warranty Tech Care Essential with DMR MSA 2050 Disk Enclosure Service
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For any questions about this item, availability, or delivery times, please contact us at 22 270068
HPE Tech Care Service ist der operative Support-Service für HPE Hardware- und Softwareprodukte (einschließlich On-Premise- und as-a-Service-Versionen). HPE Tech Care Service sucht proaktiv nach Vorgehensweisen zur Verbesserung von Abläufen, statt nur reaktiven Support zu bieten und hilft IT-Teams dadurch, das Unternehmen voranzubringen. HPE Tech Care Service ermöglicht darüber hinaus direkten Zugang zu produktspezifischen Experten und unterstützt Kunden durch allgemeine technische Beratung und Anleitungen nicht nur bei der Risikominimierung, sondern auch dabei, Prozesse effizienter zu machen. HPE Tech Care Service-Kunden können über verschiedene Kanäle Zugang zum Support erhalten. Dabei handelt es sich um telefonischen Support, eine Einrichtung für Echtzeit-Chats, die automatisierte Protokollierung von Vorfällen und von HPE moderierte Foren mit definierten Reaktionszeiten. Der Service ermöglicht den Kunden den Zugang zu technischen Experten mit speziellem Hardware- und Software-Fachwissen im Zusammenhang mit spezifischen Workloads, sodass Kunden keine Zeit damit verlieren, Fragen zur Priorisierung und Berechtigung zu beantworten.
Merkmale
Anzahl Lizenzen: 1 Lizenz(en)
Typ: Vor Ort
Servicezeit (Stunden x Tage): 24×7
Zeitraum: 2 Jahr(e)
Telefonischer Support: Ja
Support vor Ort: Ja
Kompatibilität: MSA 2050 Disk Enclosure
Verpackungsdaten
Menge pro Packung: 1 Stück(e)
